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IT Operations Management Services

Our IT Operations Management Service is the foundation upon which our organization is built.  Our team has been managing, maintaining, updating, upgrading, and securing partners critical IT operations for over 20 years.  We utilize software and hardware solutions from a variety of best-in-class IT vendors to accomplish this undertaking, constantly reevaluating their solutions to ensure we are always providing the best service experience possible to our partners.    

For businesses without an IT team of their own, our team is happy to partner with your organization to fulfill that role.  Our service plans are both user and device based, including full management of your workstations, networks, and servers.  We provide help desk services to end users and strategic planning services to key business stakeholders.  Our goal at the end of the day is to provide value by being an integral part of your business and its overall success.

For businesses that already have their own IT team, we are here to help supplement your team where needed.  Got your end user support covered but are struggling with your server infrastructure?  No problem, our team will manage the day-to-day operations of your server infrastructure while providing strategic feedback to help future planning.  Are critical wired or wireless networks experiencing slowdowns, unexpected outages, or simply not working at all?  Don't worry, our team has the expertise to manage organizational wide network operations, ensuring the integrity and availability of business-critical systems. 

 

Our co-managed IT service plans are designed to improve your team's delivery capabilities and enhance the organizations overall IT posture.  By contributing our experience and knowledge to the businesses' goals, we are able to provide impactful outcomes for our partners.  

Examples of our IT Operations Management Service offerings include:

  • Workstation management

  • Server management

  • Network management

  • Help desk support

  • Strategic planning

  • Hardware asset management

  • Software license management

  • IT Vendor management

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